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RefWorks: RefWorks Add-Ins for Microsoft Word

This guide provides help and instructions on accessing and using RefWorks, a citation management system.

Using RefWorks with Microsoft Word

RefWorks offers the RefWorks Citation Manager (RCM) for integration into Microsoft Word. RefWorks Write-N-Cite is no longer available. If you need to upgrade from Write-N-Cite to RCM, please see the upgrade guide

RefWorks Citation Manager

  • For Microsoft 365 (Online version of Word)
  • For Microsoft Office Desktop version
  • Get it from the Microsoft Office Store

If you are using Microsoft Online or Microsoft Word from BGSU, you may have RCM already installed. 

  • Microsoft Word Online: RCM is available in the References Tab > Citations > RCM
  • Microsoft Word Desktop Version: RCM has its own tab in the home ribbon in the desktop version of Word next to Developer or Grammarly (if you have Grammarly installed). If you do not see the RCM tab, you may need to add it from the Microsoft Office Store. (See screenshots below for instructions on how to add RCM from the Office Store.)

RefWorks Citation Manager in Office 365

If you use Office365 from BGSU, the online version of Microsoft should already include the RefWorks Citation Manager (RCM).  You will see a tab in the ribbon (next to Help) titled RCM. Click on that tab.

Word RCM screenshot

In the RCM tab, the only button you will see is the RefWorks Citation Manager. Click on that button.

Word RCM screenshot

A pop-up will appear on the right side of your document with the RefWorks login. Click on the "Use login from my institution" button and type in "Bowling Green State University". Click on BGSU when it appears. You will be directed to the BGSU login screen where you will login to RefWorks using your BGSU username and password. You should only need to login to the RCM once.

Screenshot of RCM pop-up in Word

Download and install RefWorks Citation Manager

To install RefWorks Citation Manager, launch Word, then go to Insert --> Add-ins --> Get Add-ins

Screenshot of the Add Ins in the Insert Tab

Search for RefWorks and select "Add"

Screenshot of Microsoft Office Store

When you return to your document, you will see RCM in your toolbar. Select it, click on the RefWorks Citation Manager icon, and sign in to your RefWorks account.

Screenshot of RCM in Microsoft Office Store

BGSU faculty and staff with newer versions of Microsoft Office may be unable to connect to the Microsoft Word store on BGSU-owned computers because of campuswide settings. If this happens, you can sign out of your BGSU account within Microsoft Word by going to File --> Account --> Sign out. Once you have signed out, you will be able to connect to the store and install RefWorks Citation Manager. Once you insert and save a citation, you will usually be able to stay logged in to RefWorks Citation Manager even after restarting your computer and signing back in to Word with your BGSU username and password.

Screenshot of logging into your Microsoft account

You can find additional information about RefWorks Citation Manager in the Ex Libris RefWorks Knowledge Center.