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Troubleshooting: Test Your Network

Can't log in? Can't access full text? Here are tips for solving common problems using library resources.

Network Testing Resource

For security reasons some employer wifi networks such as Hospitals and School Districts will block the ports that BGSU University Libraries use to provide you access to our electronic resources.  Follow the steps below to test if the network you are using is blocking the port needed for library electronic resources.

Port Forwarding Tester

Test to see if your network is blocking EZproxy:

1. Goto web page: Yougetsignal 

Screenshot of You Get Signal


2. In the Remote Address box

  • Change the Remote Address to:    
  • In the Port Number box, change Port Number to:  8080     
  • Click on the Check button.


If the green flag appears and says that Port 8080 is open on, then your internet network is most likely not blocking EZProxy

Screenshot of port forwarding tester highlighting the remote address, port number and if it is open or not


If the red flag appears and says that Port 8080 is closed on, then your network is most likely set to block remote access to BGSU resources via EZProxy.

Screenshot of port forwarding tester with the remote address highlighted, the port highlighted, and the port closed message highlighted


If you ran this test and are being blocked by your network, please let us know at  You may still be able to access some of our resources using an alternate link method described on the Troubleshooting EZProxy page on this guide.

Manager, Library Information Technology Services

Mark Strang's picture
Mark Strang
Jerome Library 129