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BGSU University Libraries

Troubleshooting: Test Your Network

Can't log in? Can't access full text? Here are tips for solving common problems using library resources.

Network Testing Resource

For security reasons some employer wifi networks such as Hospitals and School Districts will block the ports that BGSU University Libraries use to provide you access to our electronic resources.  Follow the steps below to test if the network you are using is blocking the port needed for library electronic resources.

Port Forwarding Tester

Test to see if your network is blocking EZproxy:

1. Goto web page:  http://www.yougetsignal.com/tools/open-ports/

 

2. In the Remote Address box

  • Change the Remote Address to:  ezproxy.bgsu.edu    
  • In the Port Number box, change Port Number to:  8080     
  • Click on the Check button.

 

If the green flag appears and says that Port 8080 is open on ezproxy.bgsu.edu, then your internet network is most likely not blocking EZProxy

 

If the red flag appears and says that Port 8080 is closed on ezproxy.bgsu.edu, then your network is most likely set to block remote access to BGSU resources via EZProxy.

 

If you ran this test and are being blocked by your network, please let us know at eresources@lists.bgsu.edu.  You may still be able to access some of our resources using an alternate link method described on the Troubleshooting EZProxy page on this guide.

Librarian

Mark Strang's picture
Mark Strang
Contact:
Jerome Library 129
419.372.0323